Careers A rewarding career Talk to us Phone us Email us Breadcrumbs Teachers Mutual Bank About us Careers Applications and interviews Current vacancies Privacy Policy for job applicants Employment benefits Career opportunities Awards and recognition Employee value proposition Applications and interviews Applications and interviews Applications must be received by 5pm on the day the applications are listed as closed. Applications should also include a detailed covering letter addressing the job criteria and up-to-date resume, clearly outlining the position applied for and a summary of your education and experience. Only applicants with the right to work in Australia are eligible to apply. Applications can be forwarded either by email to [email protected] or mail to: Human Resources Teachers Mutual Bank PO Box 7501 Silverwater NSW 2128 Coming for an interview? Our head office is located at 28-38 Powell Street in Homebush and there is usually plenty of off-street parking available. We are also within walking distance of Homebush, North Strathfield and Strathfield train stations. When you arrive, simply make your way up to the reception area and inform them of your interview time and who you’re meeting with. As part of our employment processes, we will require you to complete an “Employment Application Form” and an “Applicant Consent Form” in order for us to conduct appropriate reference checks and background checks. These typically include but are not limited to Criminal History, Qualifications, Employment History and a variety of other checks in line with the position that you are applying for. Important Note: Please ensure you bring 100 points of ID with you, for example original documents such as a Passport (70 points) and Driver’s Licence (40 points) would be ideal in order for this paperwork to be completed. It is also a requirement that you provide at least two referees of people to whom you directly reported to in previous roles along with their landline contact numbers. Your confidentiality will be assured during the entire recruitment process and referees are only contacted at final stages and with your permission. Good luck with your interview! Please read our Privacy Policy for job applicants. Current vacancies Current vacancies Privacy Policy for job applicants Privacy Policy for Job Applicants Outline of our Policy Our Policy sets out: what information we collect and hold how we collect and hold information why we collect, hold, use and disclose your information in what overseas countries we are likely to disclose your information how you can access your information how you can seek to correct your information how you can make a complaint and how we will deal with it. Information we collect and hold We will collect: your name and contact details your employment history references from your former employers where applicable, police checks information about you from social media where applicable, sensitive health information about you. How we collect your information We collect information about you from: you directly your previous employers to check your employment history and any references your former employers have provided police checks provided by the Australian Federal Police, where applicable social media. The Banking Act and the Corporations Act authorises us, where relevant, to obtain police checks. We will obtain police checks for successful applicants only. You will need to consent to our obtaining police checks. You do not have to but if you do not, we will not proceed with your application. How we hold your information When you apply for a position with us, your information is collected and held securely in a third party provider’s systems whilst your application is being processed by us. The third party provider is JobAdder Operations Pty Ltd ABN 39 167 597 953. Their Privacy Policy is available on their website, https://jobadder.com.au. We are the only party entitled to access your information whilst it is held in JobAdder’s systems and only those employees of ours who have a need to access your information are permitted to do so. If we decide to employ you, your information will be transferred from JobAdder to our internal employee records. Once that happens, we delete your personal information from JobAdder’s systems. Employee records are not subject to the Australian Privacy Principles. Why we collect, hold, use and disclose personal information We collect and use information about you to: assess your application for employment with us verify information contained in your job application form assess, when applicable, whether you are a fit and proper person for employment in an authorised deposit-taking institution dealing with people’s money. If your application is unsuccessful, we may retain your information held with JobAdder and use it to consider you for other positions that may become available in future, or so that we can respond to any future application you may make for a position with us. We do not disclose your information except when the law requires for some enforcement or investigative process. Disclosure to overseas recipients We do not currently disclose your information to overseas recipients. JobAdder stores personal information in the Cloud, but does not transfer information overseas. How you can access and/or correct your information You can request access to your information at any time. If the information we hold is incorrect, you can request us to correct it. You can make a request by contacting us, by visiting one of our branches or by telephone. We do not currently charge any fees for giving you access to your information. Making a complaint You may make a complaint to us if you consider that we have not complied with the relevant provisions of the APPs or the Privacy Act. You can make a privacy complaint by calling us on 13 12 21 by email at [email protected] in writing to PO Box 7501 SILVERWATER NSW 2128. We are also part of an external dispute resolution scheme. If you are not satisfied with how we handled your complaint, you can take the matter there. We will tell you at the time how you can contact the external dispute resolution scheme. Employment benefits Employment benefits Why would you want to work anywhere else? Staff satisfaction and engagement surveys indicate that over 84% of Teachers Mutual Bank employees are happy and why wouldn’t you be with working conditions like these? Putting staff first financially with… an excellent Enterprise Agreement, paid parental leave, generous personal leave entitlements, extra superannuation contributions as part of pre-tax salary, corporate uniforms, 17.5% holiday loading, generous study assistance program, extensive internal and external training and development programs, a great rewards and recognition program. Offering work/life balance initiatives such as… rostered days off, flexible working hours, an employee assistance program, health and lifestyle initiatives like workplace massage, pilates and flu shots, workplace fruit, sponsorship of sporting teams, an active social club, an annual staff awards night, an annual health expo. Career opportunities A career - not just a job! The Finance industry is a highly regulated and fast paced environment and as such requires expertise to run our business. We provide exceptional career paths for a host of professionals in the following areas: Human Resources Marketing Risk and Compliance Finance Frauds Digital and Online Banking Audit Information Technology Project Management And of course, we offer the more traditional operational and administrative career paths. These include positions in the following areas: Retail Banking Member Services Call Centre Loans Insurance Card Services Credit Assistance and Credit Control Payments Business Development Mobile Lending If you are interested in registering your interest for roles in any of these business areas, then please send us an application to be kept on file. You never know when the right opportunity might come along! Awards and recognition At Teachers Mutual Bank, our staff also come first! Employer of Choice for Gender Equality Teachers Mutual Bank has been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). The citation is strategically aligned with the Workplace Gender Equality Act 2012 and recognises that gender equality is increasingly critical to an organisation’s success and is viewed as a baseline feature of well-managed and leading organisations. We are one of only 90 organisations across Australia to be awarded the 2015 citation. Australian HR awards 2008 Teachers Mutual Bank was a joint winner of the Frontier Software Award for Employer of Choice (fewer than 1,000 employees) at the 2008 Australian Human Resources Awards and finalists in 2011. We were recognised for a unique people focused culture that emphasises personal growth, learning and caring for others. These prestigious awards showcase and commend the outstanding work of organisations across Australia who lead the way in terms of best practice Human Resources programs and initiatives for their staff. HR Leadership Awards Teachers Mutual Bank were a finalist in the 2009 HR Leadership Awards in the 'Best Health and Wellbeing Strategy' category. In addition to ongoing initiatives such as massages, workplace fruit, flu shots, Health Works newsletters and ergonomic assessments, some of our other initiatives include running Boxercise and Pilates classes, sponsoring staff sporting teams, providing an annual 'Well Being Calendar' and running an annual OH&S awareness day. Hewitt Best Employers We received a High Commendation in the 2008 Hewitt Best Employers in Australia and New Zealand Study. The High Commendation means we are one of the top nine employers in the country under Hewitt’s criteria, and are the only financial services organisation among that group. The research revealed that we have a staff engagement score of 86%, well above the average of 54%. Employee engagement is defined as ‘higher numbers within the organisation who consistently speak positively about their organisation, who can’t imagine working anywhere else, and who willingly exert extra effort on its behalf’. Employee value proposition Employee value proposition How do we provide value to our employees? At Teachers Mutual Bank we are proud to be a company that has a reputation for caring for its employees. We have strong values that are practiced throughout the organisation and provide excellent opportunities for career development and progression. We have a strong company vision and strategy which is communicated to all staff. We believe our people are what makes our organisation so successful and strive to create a culture that enhances the lives of all employees. Remuneration and benefits Teachers Mutual Bank recognises the importance of attracting and retaining high quality employees. With this in mind we endeavour to offer salary and employment benefits above those of our competitors. We also offer performance based pay increases that recognise individual performance. Our salary and grading structures are freely available to all employees as we believe openness and transparency are crucial to building trust. Culture Teachers Mutual Bank has a strong member focus that enables us to maintain strong growth and Member satisfaction. We believe that our employees are the key to our success and encourage staff through our Innovation Program to come up with new ideas to ensure we continually improve. Training and development Teachers Mutual Bank places great emphasis on learning and development. We are committed to providing opportunities for personal development and strive to assist every employee in reaching their full potential. We have a generous Study Assistance Program and encourage staff to continually develop their skills. Work/Life balance At Teachers Mutual Bank we understand the importance of family life outside of work. With this in mind we have introduced a range of work/life balance initiatives to assist employees in meeting the demands they face in their personal lives. These initiatives include paid maternity/paternity leave, flexible working hours, rostered days off, job sharing, part-time work and carers leave, to name a few. Positive working environment We work hard to create a positive and enjoyable working environment for all employees. We provide workplace fruit, massages and mufti days. We also sponsor sporting teams, hold various wellbeing classes and staff social events. We believe in celebrating our successes by rewarding and recognising the contribution that our employees make. Corporate social responsibility At Teachers Mutual Bank we realise that success cannot just be measured in terms of profit and growth but also how we relate to the community and the impact we have on the environment. As a result we have a commitment to corporate social responsibility and set aside 3% of our net profit after tax each year to these goals. Leadership We understand the importance of leading by example and encourage our managers to establish clear lines of communication, foster teamwork between employees, acknowledge achievements, provide recognition and constructive feedback, act as a coach and mentor and provide development opportunities that enable employees to reach their full potential.
