Cards Help

Cards questions

1. When will I get my new card when it is up for renewal?

   You can continue to use your existing card until the last day of the month stated on the ... read more

2. What is a Mobile Wallet?

   We offer you an easy way to pay with your device, all you need to do is load your Teacher... read more

3. Credit card essentials

   Find out how you can apply and manage your Credit card. Learn mor... read more

4. How do I report a lost or stolen card?

   You can easily order a new card using the app. You should first make sure that your ... read more

5. How can I control my cards in the Mobile Banking App?

   You can change your card PIN, temporarily block your card, and stop a card and report it ... read more

6. I have a question about Spriggy

   Contact Spriggy directly for support via Web Chat at https://intercom.help/spriggy b... read more

7. How does Apple Pay work?

   With your device, pay with your Teachers Mutual Bank Visa Debit or Visa Credit card using... read more

8. How can I decrease my limit or close my credit card?

   You can decrease your limit or close your card at any time, the easiest way to do this is... read more

9. Why are we moving from rediCARD to Visa?

   In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON... read more

10. How do I activate my card?

    Activate your Visa Debit or Credit Card in Internet Banking 24/7. Step 1: Log in to Inte... read more

11. How does Google Pay work

    Google Pay is a free app that allows you to pay with your card with a tap of your phone ... read more

12. Visa debit card essentials

    Find out how you can apply and manage your Visa Debit card. Learn mor... read more

13. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc... read more

14. How does Samsung Pay work?

    Use your device to make payments with your Teachers Mutual Bank Visa Debit or Visa Credit... read more